parameswari@acestech.in

+ 91 08790767399

Bpo Services

Home Bpo Services
BPO Quality Analyst

2-4 years

3L-5L

Pune

  • Posted: 9 days ago | Openings: 2 | Applicants: 90
Job highlights
  • Monitor and evaluate customer interactions to ensure quality standards.
Job description
  • Analyze and assess calls, emails, and chats for quality assurance.
  • Provide feedback to improve customer service performance.
  • Collaborate with training teams to address skill gaps.
  • Prepare detailed reports on quality trends and metrics.

Role: Quality Assurance

Industry Type: BPO/Call Center

Department: Quality

Employment Type: Full Time, Permanent

Role Category: Quality Control


Education:

UG: Any Graduate


Key Skills: Quality assessment, feedback delivery, data analysis, customer service, attention to detail, reporting, problem-solving.

Stay Update!!!

Quick Links

Home About Us Our Services Latest Blog Post Contact Us

Popular Links

Home About Us Our Services Latest Blog Post Contact Us

Get In Touch

Get In Touch

V V Mahal Rd, near Income Tax Department, Nehru Nagar, Tirupati.

parameswari@acestech.in

+ 91 08790767399

Follow Us

© Aces Tech. All Rights Reserved. Designed by HTML Codex